Cereals & Grains Association
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Resellers and University Bookstores
To recieve a discount you will need to order through Customer Care (see contact details below), please do not order through the ​​online bookstore.

Toll-Free: 1.800.328.7560 U.S.A. and most of Canada
Phone: +1.651.454.7250
Fax: +1.651.454.0766
E-mail Cereals & Grains Association here.


Mailing Address
Cereals & Grains Association Customer Care
3352 Sherman Ct, Suite 202​
St. Paul, MN 55121
United States of America

Discounts

Books and Other Publications: Resellers and Univesity Bookstores will receive a 20% discount off most list prices for authorized resellers. Introductory prices or other special offers are not valid for Resellers and University Bookstores with their discount. Not valid in combination with any other discounts.

Shipping to U.S. Addresses

Standard Shipping and Handling to the Continental United States via UPS Ground with delivery within 5 to 14 business days after payment is processed. Expect 2 to 3 weeks for Alaska, Hawaii, and Puerto Rico. Please contact Cereals & Grains Association for a price quote.

Shipping to Addresses Outside the U.S.

International Airmail generally delivers within 6 to 8 weeks; and delivery to Canada is approximately 2 to 4 weeks. Please contact Cereals & Grains Association for a price quote.

Credit Accounts

Advance payment is required on all orders unless credit is established. Proforma invoices will be prepared upon request. To open a credit account, please provide:

1. Names of three U.S. publishers with whom you have active accounts. Include company name, contact, address, telephone, and fax..

2. Name, address, telephone, and fax of bank holding your business accounts.

3. Name, address, telephone, and fax of your company.

Payment is due 30 days from date of invoice. Advance payment is required on journal orders. Other restrictions may apply. 

 

Returns

University Bookstore Textbook Returns: Overstocks must be returned within 6 months of invoice date. A 15% or minimum of $10 restocking fee will be deducted from the credit due ($100 maximum restocking fee).

Returns From Other Resellers: A request for return must be received within 30 days of date of receipt. A 15% or minimum of $10 restocking fee will be deducted from the credit due ($100 maximum restocking fee).

Returns must be approved in advance. Please include original invoice number, date, and specify reason for return. Returned items must be in resalable condition. Buyer will pay all shipping and handling charges on returns for any reason other than damaged or defective goods. Claims on damaged or defective goods must be made within ten days of receipt by buyer. Damaged goods will be replaced with identical goods in proper condition. Credit is calculated at actual discounted price at which buyer purchased the order. To apply your credit invoice on future orders, the buyer will need to reference your credit invoice number or include a copy of the invoice with the order. No cash refunds.

TERMS SUBJECT TO CHANGE WITHOUT NOTICE

Cereals & Grains Association
3352 Sherman Ct, Suite 202, St. Paul, MN 55121
United States of America
TOLL-FREE 1-800-328-7560
in the U.S.A. and most of Canada
Phone +1.651.454.7250
Fax +1.651.454.0766
E-mail Cereals & Grains Association here.